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How raja800 Handles Your Personal Information

This page explains what data we collect when you use raja800, how we store it, and what rights you have over it. Everything here applies to your account, your payment activity via DANA, OVO, or GoPay, and your device sessions — availability depends on…

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device controlsYour right to request deletionDirect contact for data queries

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DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at raja800 runs across four areas: how we store account credentials, how we handle cookies, how long we keep records, and how you can request changes. Each area is managed separately so that a change in one — say, clearing your cookie preferences — does not affect your account login or payment history.

Account Security

Account credentials are stored in encrypted form. Login sessions use OTP verification on new devices, so access requires confirmation from your registered phone number before proceeding.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and wallet choice. You can clear these from your browser or app settings at any time without losing your account.

Data Retention

Transaction records tied to DANA, OVO, and GoPay payments are kept for the period required by applicable financial rules. Non-essential session logs are purged on a rolling schedule.

Requesting Changes

To correct, export, or delete your personal data, contact support via live chat or email with your account details. We process verified requests as quickly as applicable rules allow.

REACH OUR TEAM

How to Contact Us About Privacy

If you have a question about your data, want to update what we hold, or need to raise a privacy concern, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or via the help desk linked in the app footer. We aim to respond to data-related requests within the timeframe required under applicable rules for your region.

Live Chat Open the chat icon inside your raja800 account — available directly from the lobby menu on mobile or desktop for account and data queries.

Email Support Send your privacy request to our support email address listed in the account help section. Include your registered account name for faster handling.

Help Desk The help desk link in the app footer connects you to our support queue. Use the privacy or account category to route your request to the right team.

What We Collect and Why We Use It

raja800 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with raja800, we collect the information needed to run your account securely — your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay when you make a deposit or withdrawal. We also record session data: device type,

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browser or app version, and IP address. This helps us detect unusual login attempts and keep your account intact. We do not sell your personal data to third parties. Payment transaction records are retained for as long as required under applicable financial obligations; once that period
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passes, data is removed from active systems. If you access raja800 from Yogyakarta or anywhere else in Indonesia, the same data handling applies — subject to what local law permits in your region. We may share limited data with payment processors solely to complete a transaction
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you have initiated. No marketing partner receives your wallet details. You can request a summary of the data we hold on your account at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy at raja800

These are the privacy questions we hear most from people using raja800 in Indonesia. If your question is not covered here, reach out through live chat or the help desk in your account.

We collect your name, contact details, and device information at registration. When you add a payment method like DANA or OVO, the wallet reference is stored securely against your account.

We share wallet references only with the payment processor needed to complete your transaction. No marketing partner or advertiser receives your payment details under any circumstance.

Yes. Contact support via live chat or email, verify your identity, and we will process your deletion request. Some transaction records may be retained as required by applicable financial rules.

Session cookies keep your login active across the mobile browser or app. You can clear them in your device browser settings; this logs you out but does not remove your account or payment history.

Transaction logs for DANA, OVO, and GoPay deposits and withdrawals are kept for the period required under applicable financial obligations. After that period, records are removed from active systems.

Reach our support team through live chat inside your account or by email from the help section. Use the privacy category so your message goes directly to the team that handles data queries.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How raja800 Handles Your Personal Information

How We Protect and Manage Your Data

Account Security

Cookies and Tracking

Data Retention

Requesting Changes

How to Contact Us About Privacy

Common Questions About Your Privacy at raja800

01 What personal data does raja800 collect when I register?

02 Does raja800 share my DANA, OVO, or GoPay details with anyone?

03 Can I ask raja800 to delete my account data?

04 How does raja800 handle cookies on mobile?

05 How long does raja800 keep my payment transaction records?

06 Who do I contact if I think my data has been handled incorrectly?

Privacy Policy

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